London East Medical Centre (LEMC)-London East Medical Centre

London East Medical Centre (LEMC)-London East Medical Centre

This page contains helpful information on the COVID-19 pandemic.  See below.


covid19Important Message from London East Medical Centre
In lieu of the current COVID-19 pandemic, our office will be changing how we provide care over the coming weeks.

We will be postponing routine appointments for diabetes, blood pressure checks, physicals, etc. for 3 months and providing care by phone for all urgent concerns which do not require an in-person visit.  We will still be seeing select patients in person based on particular concern so please call your physicians line so the staff and physician's can help you during this difficult time.  We will continue to provide care in our after hours clinics and Saturday morning clinic, however all appointments must be screened via phone first.  Please see our after hours clinic page for details.

We advise everyone to monitor the Middlesex London Health Unit's website for updates on COVID-19.

Stay home, healthy and safe.

Thank you for bearing with us as we all navigate this pandemic.
 
Virtual Health Care
Now offered at London East Medical Centre
COVID-19 is placing stress on Canada’s public health system. Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively.

This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Others have been provided by vendors like Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times.

Some health concerns can be addressed with virtual care alone, but in some cases your doctor may ask you to visit a hospital or other health care facility if necessary, for a physical examination.
We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools.
 
To help us keep your information safe and secure, you can:

•    Understand that emails, calls, or texts you receive are not secure in the same way as a private appointment in an exam room.

•    Use a private computer/device (i.e., not an employer’s or third party’s computer/device), secure accounts, and a secure internet connection.For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.
You should also understand that electronic communication is not a substitute for in-person communication or clinical examinations, where appropriate, or for attending the Emergency Department when needed (including for any urgent care that may be required).
 
If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different healthcare provider or other health care center where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used: email, videoconferencing (including Skype, Facetime, etc.), text messaging (including instant messaging), website/portal.
London’s COVID-19 Assessment Centre
There will be no medication or treatment onsite at the COVID-19 Assessment Centre.
Please note: The Assessment Centre at Carling Heights will open on Thursday, March 19th at 11:00 a.m.

London’s COVID-19 Assessment Centres, located at 825 Valetta Street and 656 Elizabeth Street (note: opening Thursday, March 19th) in London, are open seven days a week from 11:00 a.m. to 7:00 p.m.  Ontario's Assessment Centres are out-of-hospital clinics where people can be seen by a healthcare provider for COVID-19 related concerns, rather than have them visit an Emergency Department, Urgent Care Centre or their family doctor’s office. They are intended to educate and provide further medical guidance as well as to triage individuals and determine the next steps in their care.

There will be no medication or treatment onsite at the COVID-19 Assessment Centre.

IT IS IMPORTANT TO NOTE THAT THERE WILL BE NO TESTING DONE AT THE LONDON COVID-19 ASSESSMENT CENTRE.

HOURS
Every day (Monday to Sunday)
11AM to 7PM

LOCATIONS
825 Valetta St, London, ON
656 Elizabeth St, London, ON
If you have a concern about COVID-19, please follow the steps below.
Use the Ontario Ministry of Health’s online self-assessment tool at https://www.ontario.ca/page/2019-novel-coronavirus-covid-19-self-assessment

Call Telehealth at 1-866-797-0000 for a telephone assessment if you have symptoms that include fever and/or cough AND any of the following within 14 days prior to the onset of illness:

a. Travel outside of Canada
b. Close contact with a confirmed or probable case
c. Close contact with a person with Acute Respiratory Illness, who has been to an affected area

If you are not able to assess your symptoms, consider visiting the COVID-19 Assessment Centre for further information.

Anyone with severe respiratory illness, or a medical emergency should go to hospital.

Signs of severe respiratory illness include:
•    Shortness of breath/unable to catch your breath
•    Severe fever that does not come down with Tylenol/acetaminophen
•    Energy so low that you are physically unable to get out of bed or barely able and must rest again immediately
 
How to contact our doctors:
Dr. Leslie Sinclair Phone - 519-659-3006
Dr. Tom Jimenez Phone - 519-659-1122
Dr. Thomas Tam Phone - 519-659-1900
Dr. Peter Dzongowski Phone - 519-659-3747
All Physicians Fax Number - 519-659-8575
Location & Hours
295 Saskatoon Street, London, ON, N5W 6A2

Open daily from 9am-5pm, Saturdays 9-12pm
See our afterhours schedule here